Archive for the ‘Nanny Safety’ Category

What to Do When Your Nanny is Ill

Wednesday, October 5th, 2011

This news item may surprise a few of you, but it has come to our attention that nannies, even SuperNannies, are human. Yes, that’s right, your very own Mary Poppins is actually flesh-and-bone just like you. As such, she is prone to many of the vicissitudes of life that other humanoids are subject to. Your nanny may even, heaven forbid, fall victim to a disease or injury that may sideline him or her for a longer period of time. In addition, nannies have families too, and there may be times when her family will need her even more than you do (as impossible as that may seem). What, then, do parents do for interim childcare? Below you will find a few of the options that will help you fill the gap. One of these may work for you or you may even end up utilizing more than one of these resources, especially if your nanny will be out for a lengthy period of time.

  1. Get a Screened Temp – Sometimes the same agency that parents used to hire their nanny (like eNannySource) will be able to provide a temp for the duration of the original nanny’s absence.  This can be quick and offer you the same level of vetting that you used to get your permanent nanny.  It’s really important to be clear that this is a temporary position when you list this job to properly set the caregiver’s expectations.
  2. Friend of Nanny – Your nanny is likely to know other nannies, and she herself may be the one to steer you to temporary help. She may know someone that is between jobs or may even have a friend or relative that can stand in for her for a short period of time.  You should consider running a nanny background check on them as well just to be safe.
  3. Neighbor – If it’s only for a few hours and not for an extended number of days your neighbors may be a source of help in an emergency. If they also have children you may be able to work out a deal where you back each other up when/if the need arises.
  4. Yourself or Spouse – Depending on the duration of the absence, one or both parents may simply have to take some time off from work.  This is by far the most likely choice but it is not open to everyone.  Some people work jobs that make it virtually impossible to take time off without serious repercussions.  If you are lucky though… your boss is very supportive and as long as it isn’t a chronic problem you can take time off as needed to properly care for your kids.
  5. Family – If your nanny isn’t available and the other options have failed, then if you have family near by it’s time to start calling them to see who may be able to lend a hand.  Of course, grandpa and grandma are a top choice for the kiddos.  We would strongly encourage you to not abuse the generosity of your family though and respect their time by compensating them in some way for their assistance.
  6. College Students – If you live near a college you may find bulletin boards where students post availability for a variety of jobs. In a pinch, they could be the answer.  If you see a name up on one of these boards or even at the local grocery store you may want to pull one, interview them, and establish them as a backup plan for childcare at the very least.  This is another scenario where it’s important to run a background check to give you the confidence you need to trust them with your children.
  7. Babysitter – If you have a “go to” babysitter that you use for nights out on the town and/or other special occasions, you might want to contact them and see if they are available on an ad hoc basis in the event that you need them.  They may or may not have all of the skills and abilities of a professional caregiver, but if you know them that could be a big enough advantage when you are in a jam.
  8. Substitute – You may not have hired your nanny through an agency, in which case you might want to investigate the local temp agencies.  In general they can be quite expensive so your best bet may is to stick with an online service like eNannySource to get you out of these types of situations.
  9. Baby to Work Day – Workplaces differ, but sometimes parents can occasionally take their children to work with them. Some companies even have a childcare facility.  If this option is available, you should take advantage of it when possible because they are becoming exceedingly rare.
  10. The “Y” – Most communities have a “Y” (formerly YMCA), and most of them offer daycare and after-school care, which could be a viable option for families in-a-bind.  You should definitely check ahead to see if they take drop-ins or not.  If they do, then this is a very viable and safe option in most cases.  You can also check with local, quality daycare centers to see if they take drop-ins and have references you can quickly check out.

We hope that you don’t have too many needs to replace your nanny on a temporary or even permanent basis.  We do believe that consistency with caregivers is important for early childhood development.  With that said, life happens and you need to be prepared to handle just about any situation always making sure that the safety of your children comes first.  Apply great scrutiny and don’t be afraid to just take time off from work yourself if you have to in order to temporarily fill in for your nanny.

Top Reasons Your Nanny Needs to Be Certified in CPR

Thursday, September 29th, 2011

When considering qualifications you should require of your nanny, CPR training should be one of them. CPR training for infants and children, in particular, would be preferred. Hopefully, your nanny will never have a need to make use of that training, but in the event that it is needed, you will be glad you required that certification.

  1. Cardiac conditions – Children may have cardiac conditions that have not yet been  discovered by their pediatrician. CPR certification would mean that your nanny would have the means to deal with an unexpected cardiac arrest.
  2. Near-drowning – Parents deal with this frightening accident on a much too frequent basis. If it can happen when the children are in the care of their parents, it can certainly happen when they are in the care of a nanny. CPR training will teach a nanny how to deal with these types of water related accidents.
  3. Choking – If a child chokes on a small object or a piece of food, they may need resuscitation after their airway has been cleared from the obstruction. In addition to CPR certification, a nanny should also know how to dislodge an item from the airway of an infant or child.
  4. Suffocation – At times, the creative minds of children can put their safety in danger. Plastic bags placed over heads and crawling into air tight spaces have caused suffocation in children, which required CPR to resuscitate them.
  5. Electrical shock – We would hope that all your unused outlets have childproof covers, but even with these safety precautions, electrical shock can still occur. Electrical shock can cause cardiac arrest. CPR certification will prepare your nanny for dealing with such a tragic event.
  6. Other accidents – Any type of accident which causes a child to stop breathing and/or their heart to stop pumping will require CPR to be administered to your child immediately. Anyone who is caring for children should be trained in how to properly administer CPR in these situations.
  7. Allergic reactions – Extreme allergic reactions can sometimes require resuscitation with CPR. Allergic reactions can be caused by bee stings, insect bites or food allergies.
  8. Stroke – Although, strokes are primarily associated with the elderly, children have been known to suffer strokes as well. This is certainly a rarity, but it just one more reason why a nanny should have her CPR certification.
  9. Time factor – Whenever a person stops breathing or has a cardiac arrest, quick action is important. The sooner CPR is begun, the better the child’s chances of recovery. Emergency services may take several minutes to respond, and every one of those minutes should be filled with CPR application to the child.
  10. Certification is proof – Simply asking your nanny if she knows CPR is not sufficient. Ask for a copy of her certification and make sure that her certification is current. Training in CPR needs to be refreshed every few years to keep a person truly prepared in the case of an emergency.

Just as your nanny should be certified in CPR, parents should be also. Any situation that your nanny might encounter, you could encounter as well. Require it of your nanny, and make sure you require it of yourself as well. 

How to avoid hiring the wrong nanny

Sunday, August 7th, 2011

Recently a nanny was caught hitting and kicking a baby. It’s hard to understand how someone could do something like that to a child. Thank goodness the family had a nanny cam and caught it and fired her immediately.

I’m sure that many parents are thinking after reading about this incident, “Here we go again, another nanny hurting an innocent child. We can’t trust a nanny with our children.”  This event is alarming and disturbing to all of us and probably more so to those of us in the online nanny business.

Rather than going into a defense of online nanny services, I want to talk about what could be done to possibly prevent this from happening. I’m not going to address the particular circumstances of this sad event since I don’t know enough about the details to make a comment, and I certainly don’t want to say anything that could imply parents are at fault when something like this occurs, they most definitely were not.

I believe that hiring and vetting a nanny is complex, difficult tasks that whose difficulty is underestimated by many families who believe they can go by their “gut” when hiring a nanny. Of course our gut is the primary line of defense for all of us adults when making important decisions, but gut is built on experience which few families have in this arena. Are we all experts in human nature and do we all have great interviewing skills when hiring a potential caregiver to our child? Do things like time pressure to hire quickly so that mom and dad can get to work and money not impact our judgment? Of course they do. Have you have heard about Malcolm Gladwell’s rule of 10,000 hours to be an expert in an area?

It may sound strange coming from the owner of an online nanny service to say this, but the best line of defense for families hiring a nanny is using a full-service nanny agency. They have the skills and discipline to get it right. Nanny agencies have tough standards on experience and references that eliminate most candidates so families aren’t exposed to them. They know how to find phony references and they interview thousands of nannies-and as we know with experience comes expertise.

In the next installment I’ll discuss tools that families can use when hiring on their own without an agency.

Should a family use a nanny cam?

Friday, February 25th, 2011

Most of us by now have read the news about a nanny being charged criminally after being viewed on a nanny cam. First, I feel the concern of families that are scared to death after reading about this. I hope that families find it comforting that this is a very rare occurrence. Most nannies are loving, caring people treating their charges with love and respect and do their jobs well every day.

We feel that by following proper nanny screening steps and really doing your homework in the vetting process that families will find a great nanny. Unfortunately this type of media article creates a lot of understandable anxiety. A nanny cam can help reduce this anxiety and we encourage families to use one whenever they feel the need. Just be sure to follow the appropriate laws of your state.

Hiring and screening nannies for newborns and infants

Wednesday, February 16th, 2011

Every parent has great concern and anxiety over screening nannies for their newborn or infant. Having owned a brick and mortar nanny agency for many years I was able to see the qualities that help parents feel comfortable making this big decision.

It’s particularly important to follow safe nanny hiring steps for this age group. This can be time consuming, so for some families where money isn’t the main issue using a nanny referral service can be well worth the extra money. Good nanny agencies are experts at nanny screening and understand very well the parent’s anxiety and can help make you feel more comfortable.

For those that want to use an online nanny referral service here are the steps that have been used for years and work very well.

  1. Only interview candidates with prior experience with infants and newborns.
  2. Do a careful phone interview first. Have the nanny’s complete resume or nanny job application (available in our Hiring Pro Toolkit) on hand prior to the interview, if possible.
  3. In the phone interview use a good interview form (available in our Hiring Pro Toolkit) and take notes.
  4. Look at her resume/application (available in our Hiring Pro Toolkit) for prior jobs with this age group and ask her questions about why she liked working with those children. Listen for genuine enthusiasm and care for her charges. Can you feel her warmth?
  5. If the phone interview is satisfactory set up an in-person interview. My preference is with the child present so that you can see her reaction to your baby and the baby’s reaction to her.
  6. Ask her numerous questions about those nanny jobs with very young children.
  7. Check references using a reference check form  (available in our Hiring Pro Toolkit).
  8. Reference checking is the “secret weapon” in the nanny hiring process. It’s usually mom-to-mom and very personal. That mom will empathize with you and try to help you with information about the nanny.
  9. Did the reference checking confirm your feelings about the nanny or did the references raise issues?
  10. It sounds trite, but trust your instincts.
  11. If it’s all positive and you want to hire her do a nanny background check for your peace of mind.
  12. Use a family and nanny hiring agreement to put in writing all the points. Our Hiring Pro Toolkit has a free International Nanny Association agreement included.

How to Use an Online Nanny Referral Service

Wednesday, January 12th, 2011

by, Steve Lampert

Back in 2001 when we started eNannySource.com it was unusual to use an online nanny referral service, now the internet is used for almost everything, but there is still apprehension about hiring a nanny online.

A Brick and mortar nanny agency vets nannies thoroughly before referring a nanny candidate to your family, but what about an online nanny referral service? Safety is first in mind amongst families hiring a nanny, especially when a newborn or preschool age child is involved.

eNannySource.com provides the tools of a nanny agency in an online nanny referral service. Our Hiring Pro Toolkit contains everything necessary to pre-screen a nanny. Nanny interview questions, nanny salary guidelines, a complete nanny agency nanny application and the INA Family & Nanny employment agreement. All of these tools are provided free of charge to paid members. All that remains to be done is a nanny background check and this is included at no charge in our Platinum membership.

It’s safe and economical to hire a nanny online so long as you follow all the steps for safe nanny hiring.

How do families go about screening online nannies?

Thursday, November 18th, 2010

by, Steve Lampert President eNannySource.com

In 2001 when I started eNannySource.com it seemed as if the users of the site were almost pioneers. At the time I had been running Buckingham Nannies in Los Angeles for several years and the norm in those days was to hire through a nanny agency, get a referral from a friend or go to Craigslist. Families were afraid to even enter a credit card on the internet. How times have changed!

Nowadays it seems that almost everything is done over the internet and perhaps there is too much casualness about it. Hiring a nanny is not a trivial matter, but yet most everyone feels they can screen a nanny because they “know how to judge character”. Back in my nanny agency days we never felt that our “gut” was the most important part of making the decision on which nannies to represent and send out to families with our “stamp of approval”. We felt that was an important piece, but only a piece.

An important tool in our nanny screening arsenal was our nanny application. This application is much more complete than any online nanny profile can be. Areas of particular interest to us were her job history, references, and why she left those jobs. Seems very basic, but so important because through looking at her job history and then checking her references we could verify that she actually worked for those people, the reasons the job ended were truthful and the references weren’t fake. I wonder how many families do this? Perhaps the single most important part of screening a nanny, after the personal interview, is reference checking. We checked to see if the refs were real and more importantly we found out so much about the nanny. Most nanny references are given by the moms. We found that they greatly cared about the welfare of other kids that nanny might work for, as well as how she got along with the mom. We heard many amazing stories about truly awesome nannies—and some real nightmare stories too!

The Nanny Background Check. The Nanny Doctor shows how in this video.

Thursday, November 4th, 2010

Nanny Background Checks. The Nanny Doctor shows how in this video.

The Nanny Doctor, Dr. Lindsay Heller, goes through the process of doing a nanny background check in this video. Nanny background checking is a very important part of nanny screening. The nanny background check should be done at the end of the nanny screening process, after the references have been carefully called, her nanny application has been scrutinized for accuracy and she has been interviewed by the family.

When doing a nanny background check it’s important that it does a thorough database check of the U.S., verifies that the SSN belongs to the correct person and has checked for where she has lived. Once you know where the nanny has lived you should then do a county record check. When all of these steps have been followed you can be assured that you’ve done what is considered the “Gold Standard” of background checks.

Is Your Nanny Water Safety Certified?

Tuesday, June 29th, 2010

by, Lisa Werth  http://modernizingmarypoppins.com/
Lisa is a nanny with many years of experience

For more articles on nanny safety issues

In July of 2008 and now in June of 2010 two nannies have died in drowning accidents while caring for young charges. That is two nannies too many.

Many years ago, I myself as a nanny on duty at the time had to dive into a deep pool to pull a struggling child out of the water.

When I heard of both tragedies the immediate thought that came to mind was could they swim? Why did they never learn what to do in case of a water emergency?

After the first nanny died a few summers ago, I started to become vocal about the need for families with pools who were hiring caregivers to be responsible and hire only those that can swim. In May of 2009 I was out on a hike with another nanny one weekend near the Potomac River, and she asked if it was possible to swim in it? I looked at her as if she was crazy. Rivers have currents and the Potomac has big rocks.

This got me thinking though about what people do and don’t know about water in general and what precautions do they need to take.

With my charges, I like to get out in nature, whether it’s a trail over a creek or river, near a duck pond at a playground, or on the shoreline of a lake. I’ve done all types of things with them over the years. In hindsight, in most of those jobs my former employers never asked me if I could swim or test me for water safety knowledge.

Yes, I do know what to do; I nearly drowned when I was four. A childhood neighbor friend of mine did drown the summer we were twelve in a diving accident. A few years after that my cousin’s toddler drowned in a bath tub. I am perhaps hyper vigilant when it comes to children and water. I read all the articles and pamphlets that I come across about precautions and procedures to take.

According to the American Red Cross each year, more than 830 children ages 14 and under die as a result of unintentional drowning. On average, an annual 3,600 injuries occur to children due to a near-drowning incident.

I have been on many interviews with families that have pools, or go sailing and boating. Some live or vacation on waterfront properties. Many of my charges have been in swim lessons and then want to go to the pool or the beach, and the parents expected me to take them. Likewise, there are many nannies in our country working in situations where water is a part of the job. One thing I do know, is while life guards are good, it doesn’t mean a nanny should let down her guard.

I am American Red Cross Water Safety Certified. I received this training through a nanny retreat. At the International Nanny Association Conference in the spring of 2010 several others became certified in water safety too. It would be great to see a majority of nannies become trained in this. If there is a

nanny agency, association or organization in your area encourage them to offer a training time on water safety including the ARC certification.

Parents, if you are going to hire and nanny and you have a pool or even think there is the remote possibility of them being near or in any type of water, please insist that your nanny be trained in water safety. And, know water safety yourself; take the course together if you both need it. It is inexpensive and just a few short hours of your time.

After you complete the water safety training have drills with your nanny and children. Create Rules and plans for what to do in an emergency. Post them somewhere near your pool because in a panic situation having those steps there can be a extremely vital to help remind people on what to do.

Periodically look over the guidelines put out by the American Red Cross and other health and safety organizations. Know CPR and First Aid, sometimes the accidently drowning can occur after a slip and head injury. Have pool side medical emergency kits and devices to aid you if needed. Always have a cell phone nearby too. Put the address to your location on the safety rule board you have posted so if visitor needs to call 911 they can direct the dispatcher to where you are.

Please obey city ordinances regarding gates, covers, etc. around pools. Make sure household doors that lead off towards pools and bodies of water are securely locked so that curious little children don’t head out toward the water undetected.

Make sure your friends and neighbors know your expectations too. One time as a nanny, I came home while my employers and charges were away to discover some friends of theirs using the pool. Another time the neighborhood boys came over to apologize for being in it without telling their parents or us.

Here are some additional links for you to have as reference to go over with your family and nanny,

http://www2.redcross.org/services/hss/tips/healthtips/safetywater.html

http://kidshealth.org/kid/watch/out/water.html

http://www.safekids.org/safety-basics/safety-resources-by-risk-area/drowning/open-water-safety-tips.html

PLEASE, help prevent another child and nanny drowning tragedy.